OMD Refreshes
Energize workspaces with eco-friendly hydration. As workplace health and environmental sustainability are becoming increasingly important, water dispensers offer an easy way to provide employees with clean, hygienic water that fits with the green ethos of modern businesses. OMD strategically manages service schedules and technician dispatch to ensure that these critical hydration systems are maintained with minimal disruption. This approach embodies our commitment to operational efficiency. Read another story
OMD Cares
Nurturing Well-Being in Workplaces with Precision and Care. OMD oversees the care and nourishment of office greenery, ensuring each plant receives tailored attention for optimal health. Envision a future where plants seamlessly communicate their needs to OMD, redefining vitality in the office environment and cultivating a thriving business ecosystem. Read another story
OMD Checks
Precision in Every Check, Safety in Every System. OMD takes testing complex systems to a whole new level, meeting the unique needs of all participants. It simplifies the process of preparing for potential downtime and seamlessly provides all essential documents, all while strictly adhering to relevant regulations. Read another story
OMD Repairs
Transforming Appliance Service Through AI Mastery. Intelligent scheduling ensures prompt and effective repairs right at the customer's door. Proficient technicians, armed with AI-driven insights and extensive machine data, provide accuracy and excellence in every repair, showcasing the harmonious integration of technology and human expertise. Read another story

Field Service Automation. Powered by AI.

Welcome to Optimize My Day, where AI-powered solutions are revolutionizing field management and improving the end-user experience. Specializing in advanced route optimization and dynamic workflow management, we collaborate closely with you to tailor our technology to meet your unique operational needs.

Explore how our AI solutions enhance predictability and minimize obstacles, making each day more efficient, effective, and environmentally friendly for both you and your customers.

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Tailor-Made
Collaboration

Partner with Optimize My Day for custom field service solutions tailored to your business needs. Our collaborative approach ensures solutions that not only meet but exceed your operational requirements.
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Streamlined Efficiency,
Smart Savings

Enter a world of efficiency with OMD‘s AI solutions designed to reduce costs and streamline workflows. Our approach leads to improved operational health and financial savings without compromising quality.
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Eco-Smart Routes,
Enhanced Operations

Leverage OMD’s green route optimization for sustainable operations. Our mobile workforce technology streamlines processes and supports sustainability goals, reducing environmental impact and improving performance.

Our Highlights. For You!

Boosted efficiency

We optimize everything from routing and scheduling to customer interactions and mobile processes. Our high-performance cloud solution delivers the innovation you need, complete with KPI-driven dashboards and optional scenario modeling. It is easy to implement and integrates seamlessly with your existing IT setup. You can supercharge your operations right away!
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Smart appointment booking

We simplify the appointment booking experience four you. Leveraging our digital process, you can send customized appointment proposals to your customers and confirm tasks instantly. Or you can hand it over to our intelligent chatbot that collects availability details and suggests feasible options that meet your criteria, for a massive 50% time reduction in appointment scheduling.
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Dynamic workflows

Optimize your field operations with smart, easy-to-use workflows tailored to your unique business and asset management needs. These flexible workflows are designed to adapt quickly and efficiently, keeping your operations in sync with your evolving business needs.

Our approach is focused on empowering your mobile workforce. With streamlined tools and instant access to the information they need, they can focus on what matters most. Our solution integrates digital forms and workflows with detailed data and logic, empowering your team to deliver informed, accurate customer service.

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Documents to go

Improve your operational workflow with streamlined access to critical business documents through our OMD Document Hub. Seamlessly integrated into our overall solution, this feature ensures that critical information - from maintenance schedules to historical records and miscellaneous documents - is readily available to your team for fast, informed decision-making.

And be prepared for the intelligent AI-powered OMD Searchbot that will change the way you interact with documents. Powered by AI, your teams can ask questions about all relevant documents and find appropriate answers.

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At any time, on any device

OMD users can easily access the document list within OMD Go for all your entities like customers, tasks, projects, ressources and products. Just add relevant documents by drag&drop into the document list and make them available for your mobile workers in OMD Mobile.

Your mobile employees don't require additional accounts for other file systems or apps. Access is time-controlled, ensuring that only the documents relevant for the day or the service are accessible.

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AI-ready

With OMD Document Hub, you are prepared for the AI-powered Document Searchbot. Our innovative technology understands the context of your task, narrowing down document searches to relevant customer, product, and service information.

Say goodbye to exhaustive document reading – ask any question and receive instant, targeted responses tailored to your needs.

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Power up your data

Highly scalable, secure, and lightning-fast: OMD Powerhouse is your advanced and smart warehouse, that combines real-time data with an integrated BI tool for precision analytics across all business levels.

Seamlessly connect external sources and harness powerful AI for predictive analytics and modeling, taking your service operations to the next level.

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Machine learning infrastructure

Our machine learning (ML) infrastructure within the OMD framework is designed to be a versatile and robust foundation, adaptable to a wide range of operational challenges. This infrastructure is at the forefront of predictive analytics, improving operational efficiency across multiple applications.

The ML system excels in predicting visit durations and material use, classifying data and images for enhanced planning and SLA fulfillment, boosting customer satisfaction, and ensuring first-time fixes.

Turning data into foresight, OMD's machine learning is ready to turn challenges into opportunities for the future.

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Curious?Test the best!

Try it now

What customers say

„The new appointment booking wizard – a gamechanger for the dispatch team. Massive time reduction of 50 % and it‘s used for the majority of appointments.“
Sebastian Sommer , Branch Manager
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„We operate across Europe and require efficient and seamless cross-border work practices. Utilizing OMD ensures compliant workflows. Works like a charm.“
Frank Riemer, Head of Hygiene Application Services
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„Partnering with OMD fuels our unstoppable growth. Our planners stay organized, onboarding is a breeze, and the app offers complete documentation.
Alen Gaspert, Managing Director
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„OMD swiftly implements innovative ideas, enhancing processes within a few weeks, empowering us to rapidly accelerate our growth.“
Dr. Felix Wagemann, Managing Director
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Contact us. Let's talk!