OMD Mobile Features
Agenda
- Separate lists for backlog, Today, Next and Closed
- Brief or extended layout of task info
- individual task list by template
- Indication of mobile status of task by means of an icon, indicating Planned, On the Way, On Site, Signed, Closed
- Indication of server-side status of task by color, according to the adjustable color schema of OMD Go
Task
- Estimated Duration / Actual Duration
- Call customer
- View task details
- Task Briefing with important information
- View attached documents (OMD Document Hub)
- View location of task on Google Map
- Update Location with interactive Location Updater
- Go (On the Way) / Start navigation
- On Site
- No Service reasons
- send notes to specific recipients by categories
- attach forms to notes
- Camera
- Customer Signature
- Field Worker Signature
- ask for Customer Signature by mail
- Barcode scanning
- Material Usage
- Pause task
- Finish task (Closed)
- NFC scan of material
- work with task collections
- big Location for managing tasks at larger sites (x mobile workers)
Communication
- Send mobile events such as On The Way, On Site or Closed immediately to OMD Go
- Send location of device in specific intervals
- Push-based technology, allowing immediate update on new incoming tasks or changes to the plan
Task Details
- Customer info such as name, phone number and e-mail address
- Task Identifier / Task Group
- Position in Trip
- Scheduled Time
- Earliest / Latest
- Contract Type
- Skill
- Address details
- Latitude/Longitude info
- Opening Hours
- Delivery Types
- Delivery Item Details
- Remarks
- Display of all relevant Extra-Fields
Other
- Service Report forwarded to customer e-mail address
- Car Stock
- List of Material / Spare Parts
- Collective Signature
- Follow-On
- Note
- Reason for Disruption
- Delivered
- Returned Quantities