Sandboxes
Changes to the configuration of a customer should be handled with care. It is advised to test changes in a Sandbox environment, specifically setup for the purpose of testing and acceptance.
Usually, we distinguish between two types of Sandboxes:
A configuration that has identical settings to the production environment. The configuration is automatically filled with test data derived from the customer's Test or Acceptance ERP system. Processed items within OMD are sent back to the test system. This type of configuration requires test data from the customer's Test ERP system to be available in order to test processes within OMD.
A configuration that has identical settings to the production environment. The configuration is filled with production data. Processed items within OMD are not sent back to the production system. This configuration always has accurate production data available. However, the amount of data is identical to the production environment. Hence, this type of configuration should only be considered within a relatively small environment.
In both types of sandboxes, the preferences effecting sensible data to be sent out to customers, such as customer reports or servicesheets, must be turned off.